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What We Build

(30-50 words)Our industry expertise allows us to share the latest research & our thinking on emerging industry trends, as well as finding solutions to accounting or technical issues unique to a particular industry sector.

Composite Decking

(30-50 words) Our industry expertise allows us to share the latest research & our thinking on emerging industry trends, as well as finding solutions to accounting or technical issues unique to a particular industry sector.

Custom Deck

15-25 words) We drive innovation for many of the world’s largest and well-known travel companies…

Rooftop Decking

Our 20 years of history in serving the world’s leading software providers have given us an edge…

Screened in Porches

Our work in industries, ranging from Energy and Utilities to Telecom and Automotive, enables…

Screened Sunroom

We help connect the world of new Media to the increasingly digital audience of today.

Gazebos

Our work with leading Life Sciences and Healthcare companies has given us unique insights into…

Pergolas

We help connect the world of new Media to the increasingly digital audience of today.

Experience matters

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Chicago Deck Builder

Software & Hi-Tech

100 words

Every day the world shifts more towards new digital media and interactive experiences. With rapidly-evolving technologies, changing consumer preferences and oftentimes competing channels, many organizations struggle with how to transform internally to meet the challenges of this new, always connected digital world. GLB can help.

We enable organizations to create engaging and consistent digital experiences across every touchpoint, providing new opportunities for growth.

Creating a better customer experience wherever and whenever.

connect -> consult -> design -> build

From increasing customer acquisition rates to increasing sales, we focus on the total customer experience to ensure that it remains a competitive advantage for your company.

  • Achieve demonstrated improvements in business performance, service delivery, and customer and employee satisfaction. Transform your contact center with a change in mindset, leadership commitment, and organizational alignment.
  • Migrate from a voice-centric model to omnichannel and web-based systems. Re-channel agent knowledge and skills to address expansion and better service. Help everyone break away from constantly—and sometimes slowly—resolving the same problems for customer after customer.
  • Make it fast and easy for customers to collaborate with live agents when needed—and to escalate emergencies without delay.
  • Get the skills, guidance, and resources you need to make a big difference in your contact center operations that can lead to a big difference in the quality of your customer experience.
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(10-15 words) From increasing customer acquisition rates to increasing sales, we focus on the total…

Whether you have an existing digital process or want to build one, We can design…

We can make your company’s business processes work better and help you save costs.

We take processes apart, rethink, rebuild, and deliver them back working smarter than ever before.